Privacy Policy

Privacy Policy – AltiWater

Privacy Policy

Last updated: [date]

Introduction

Welcome to AltiWater’s Privacy Policy. We are committed to protecting your personal data and respecting your privacy. This policy describes the types of data we collect, how we use them, and your data protection rights.

Types of Data Collected

We collect the following categories of personal data:

  • Identification Data: Last name, first name, email address, telephone number.
  • Payment Data: Credit card information, billing information.
  • Delivery Data: Delivery address.
  • Browsing Data: IP addresses, cookie data, website browsing data.

Purposes of Data Collection

We use your personal data for the following purposes:

  • Order processing and payment management.
  • Product delivery.
  • Customer service and management of Complaints.
  • Sending marketing information (with your consent).
  • Improving our website and services.

Legal basis for processing

The legal basis for processing your personal data is:

  • Performance of a contract (for order processing).
  • Consent (for sending marketing information).
  • Legitimate interest (for improving our services).

Data retention period

We retain your personal data only for as long as necessary for the purposes for which it was collected:

  • Order data: 5 years after delivery.
  • Contact data: 3 years after your last contact.
  • Billing data: 10 years in accordance with tax legislation.

User Rights

In accordance with the GDPR, you have the following rights:

  • Right of access: You can request access to your personal data.
  • Right to rectification: You can request the correction of your inaccurate data.
  • Right to erasure: You can request the deletion of your data.
  • Right to restriction of processing: You can request the restriction of the processing of your data.
  • Right to data portability: You can request the portability of your data.
  • Right to object: You can object to the processing of your data.

Data Recipients

The data collected is intended for:

  • Our internal team for order management and customer service.
  • Our service providers (hosting providers, payment services) for the purpose of providing services.

Transfers outside the European Union

We do not transfer your personal data outside the European Union, except when using specific service providers who guarantee an adequate level of protection.

Cookies

We use cookies to improve your experience on our site. Cookies are text files stored on your device. You can manage your cookie preferences through your browser.

For more information, please see our cookie policy.

Security Measures

We implement appropriate technical and organizational measures to protect your personal data against loss, misuse, or unauthorized access.

Data Controller Contact Details

For any questions regarding this privacy policy or to exercise your rights, please contact:

  • Name: Léo R.
  • Email: info@altiwater.com
  • Telephone: +33 4 80 95 98 35
  • Address: 15, IMPASSE DES EPINGUY – 74100 VETRAZ-MONTHOUX, France

Conclusion

We reserve the right to modify This privacy policy may be updated at any time. We will notify you of any changes by posting the new version on our website.